Tech
Outage leaves users locked out of Yahoo Mail and AOL services
Published
9 months agoon

Call it ancient or whatever you like, but the truth is this: millions of people still rely on Yahoo Mail for personal and professional communication – even in 2026. So when the platform went down this morning in the UK, unhappy users quickly flooded social media to complain. By lunchtime, it was clear the service interruption wasn’t a problem limited to the United Kingdom. Users across Europe and the United States also reported being unable to log in to their accounts, access inboxes or load Yahoo’s main website. The outage also affected AOL Mail, which is owned by the same parent company. Reports surged on outage‑tracking platforms, with many users encountering error messages such as “Edge: Too Many Requests” and “403 Forbidden”.
“Yahoo Finance site is probably under DOS attack. January 21st, 2026, 9:50am,” speculated Steve Yang, a Florida‑based software engineer, after being denied access to the popular Yahoo Finance page. Other users claimed that although the outage was widely reported this morning, the problem actually began last night, on 20 January, with some Yahoo users experiencing intermittent service until this morning, when they then couldn’t access anything at all.
What has been affected by the first Yahoo outage of 2026?
The outage affected multiple Yahoo services simultaneously, including Yahoo Mail, the main Yahoo.com homepage and AOL Mail. Users attempting to log in were met with repeated error messages, timeouts or blank screens. Across the pond in America, users spent the morning reporting that their email had stopped working entirely. In Europe, some reported that the website would load partially before crashing, while others were unable to access any Yahoo‑related service at all.
“What’s going on with Yahoo? @YahooActuFR It’s been impossible to log in for several minutes, and there’s a strange message: ‘Edge: Too Many Requests’,” said French editor Anne‑Sophie Dobetzky.
According to Italian tech journalist Roberto Cosentino, in a post shared on X, “Outages spike on Yahoo Mail, Cloudflare and WhatsApp; not a blackout, just partial disruptions and latency during Cloudflare maintenance in Portland and Amsterdam.”
Outages spike on Yahoo Mail, Cloudflare and WhatsApp; not a blackout, just partial disruptions and latency during Cloudflare maintenance in Portland and Amsterdam. https://t.co/NVb3wOPEM9
— Roberto Cosentino (@robytenk) January 21, 2026
Yahoo did not immediately acknowledge the outage publicly through its verified accounts. However, a secondary Yahoo Customer Care account with over 84k followers posted: “We are aware that some users may be experiencing issues accessing Yahoo services and websites. Our teams are actively investigating, and updates will be provided as more information becomes available.”
The volume of reports across multiple independent platforms confirmed that the problem was widespread and not limited to a specific region or device type.
Humorous reactions to the Yahoo outage
Being unable to access their email seems to have left Yahoo users with spare time – and many chose to use humour to cope with the situation. Although most users were understandably concerned about Yahoo services being down, some decided to make the most of it, unashamedly acknowledging that Yahoo is probably not the most popular service among younger generations raised on Gmail and other sleek, modern email providers.
“Yahoo Mail is down. Please respect my ancient inbox during this difficult time,” wrote Canada‑based chartered marketer Harneet Singh, pairing the message with a GIF of Sesame Street’s Elmo surrounded by flames.
Yahoo Mail is down. Please respect my ancient inbox during this difficult time. pic.twitter.com/vTFMfStZsl
— Harneet Singh (@theharneetsingh) January 21, 2026
“So, we need to find this person named ‘Edge’ and tell them to STOP!” joked internet user Leni Lucero, after being greeted multiple times with the message “Edge: Too Many Requests” while trying to access her Yahoo email.
Why the Yahoo outage upset thousands of users
It’s the 21st century and Gmail and Outlook may dominate the email landscape, but Yahoo remains one of the world’s most widely used email platforms. Yahoo Mail serves an estimated 225 million daily active users, and it’s easy to understand why the free service still has a loyal fanbase.
Launched in 1997 by Yahoo! Inc., it became one of the earliest free web‑based email services. Its interface is simple and intuitive, and it has barely changed since I started using it 20 years ago – which, frankly, is part of its charm.
Yahoo’s longevity also means that many users have accounts dating back decades, containing important archives of messages, documents and photos. When outages occur, the inability to access this information can cause understandable anxiety and frustration.
Marcio Delgado is a Journalist, Producer and Influencer Marketing Manager working with brands and publications in Europe, America and Asia.

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Meta-owned messaging platform WhatsApp has announced a series of new updates designed to improve how users communicate in group chats, introducing enhanced polls, a new @all mention feature and the ability to create new chats from existing groups.
The latest additions build on several group chat improvements introduced earlier this year, as WhatsApp continues to refine one of its most widely used features. The updates aim to help users make decisions more quickly, improve communication in busy conversations and make it easier to organise discussions without creating unnecessary clutter.
New tools to simplify group decisions
WhatsApp has expanded its polling feature with three new options designed to make group decision-making more efficient.
Users can now set a closing time for polls, ensuring that voting automatically ends at a specified deadline. Poll creators also have the option to hide participants’ names, allowing members to vote privately. In addition, poll questions can now be edited within 15 minutes of being posted, making it possible to correct mistakes or clarify wording without creating a new poll.
The changes are intended to make organising meetings, events and group activities quicker and more straightforward.
New ways to keep everyone informed
Among the most significant additions is the introduction of @all, a feature that allows users to notify every member of a group with a single mention, rather than tagging individuals separately. The feature is designed for announcements such as schedule changes, event reminders or urgent updates. In groups with more than 32 members, only administrators will be able to use @all.
WhatsApp says users will continue to have control over their notifications and can choose to mute @all alerts through the app’s notification settings if they prefer. The platform has also introduced a feature that allows users to create a new group chat directly from an existing one. Instead of adding participants individually, members of an existing group can be selected with a single tap to start a separate conversation.
The latest updates follow the introduction earlier this year of group message history, member tags and event reminders, as WhatsApp continues to expand the tools available for managing group conversations.
Tech
TikTok Cracks Down on AI Spam as It Expands User Education
Published
3 months agoon
July 13, 2026
TikTok has announced a new set of initiatives focused on cracking down AI spam and how social media users can spot it. With more than 1 billion people using the app each month in 2025, the ByteDance‑owned company has become one of the world’s biggest public stages — a place where entertainment, commentary, activism and misinformation all travel at the same speed. And as AI‑generated content floods social feeds everywhere, TikTok is trying to stop its own platform from becoming a playground for synthetic junk.
The company’s latest update focuses on two fronts: helping users understand AI better, and stopping AI‑generated spam from overwhelming the real creators who keep the app alive.
AI literacy with focus on manipulated content
TikTok is expanding its AI literacy push with new resources created alongside NAMLE and AI and deepfakes expert Henry Ajder. The aim is to give users something more useful than vague safety tips — practical explanations of how AI tools work, how to spot manipulated content, and how to use AI without accidentally contributing to the mess.
It’s also doubling down on expert‑led content. Through the NoFiltr programme, launched in November 2025, helped trusted organisations to generate more than 200 million views with content that enables people better understand and use AI. TikTok says it has already invested more than $4 million behind the initiative and plans to keep scaling it.
“TikTok’s early and scaled implementation of Content Credentials demonstrates how provenance can deliver meaningful value in real-world environments around the world,” said Clement Wolf, Chair of the C2PA. “Bringing that experience to the Steering Committee will help accelerate our collective work to make transparency a consistent and trusted part of the digital ecosystem”.
AI spam is getting smarter
AI creativity is exploding on TikTok, but so is AI‑generated spam. The platform removed over 86 million fake accounts in the first three months of this year — a number that shows just how aggressively spam networks try to hijack trending topics.
Now TikTok is testing new detection systems aimed specifically at accounts that mass‑produce AI‑generated content on sensitive subjects like politics, current events, financial advice and medical claims.
Transparency is becoming a requirement
Two years ago, TikTok became the first major video platform to adopt C2PA Content Credentials, a technology that helps people see when a video has been generated or heavily edited using AI. It’s now joining the C2PA Steering Committee, giving it a seat at the table as transparency standards evolve across the industry.
So far, TikTok has labelled over 3 billion videos as AI‑generated using a mix of Content Credentials, creator‑applied labels and invisible watermarking.
Alongside safety measures, TikTok is still building creative AI tools like Smart Split and AI Outline, and testing features such as Manage Topics, which let users control how much AI‑generated content appears in their feed.

At the Visa Payments Forum (VPF), which took place in Paris earlier this month, bringing together payment industry leaders to explore the future of payments, Visa has announced the execution of live agentic commerce transactions across Europe, with AI agents carrying out purchases at participating merchant websites on behalf of cardholders. The transactions are now taking place in live environments, marking an advance beyond testing at controlled storefronts, with AI agents now transacting based on cardholder instructions directly with independent merchants.
The global payment company says that these transactions were carried with AI agents being used to browse products, select items and initiating purchases, acting within consumer-defined parameters. Visa connects banks, merchants and AI systems via its network to enable secure, authenticated agentic transactions in line with European regulatory requirements.
Selected Merchants Join Visa’s AI Trial
Visa has and continues to support the execution of live agentic commerce transactions in Europe, working with over 30 European issuers to enable AI agents to make purchases on behalf of cardholders, with participating merchants including lastminute.com, Frasers, Cleverbridge and BrickDepot.
All the AI-enabled transactions span multiple sectors including travel, retail and e-commerce, demonstrating how agentic commerce can begin to operate across different real‑world consumer use cases.
“We’re now seeing AI agents buy on behalf of people directly with independent merchants,” said Mathieu Altwegg, Head of Product and Solutions for Visa in Europe. “The next step is to scale this by bringing the whole ecosystem together – from standards and infrastructure to partners and enablers – with trust built in from the start. It’s the same approach we took to scale contactless, and it’s how this next wave of commerce will take shape.”
Merchants participate for the first time
Merchants’ participation was enabled through Visa’s Trusted Agent Protocol (TAP) and Agent Directory – designed to help merchants to securely recognise and work with verified AI agents across different platforms and environments. These capabilities provide a consistent, secure signal of agent identity, allowing merchants to distinguish trusted AI interactions from non‑verified traffic, while maintaining control over how agents access their sites, surface products, and complete transactions.
Rather than requiring new infrastructure, these signals can be integrated into existing risk, policy and user experience frameworks. TAP is designed to work alongside both existing and emerging commerce protocols, allowing merchants to adopt it in a way that fits their preferred platforms and underlying infrastructure without disruption.
Banks Completing Live AI‑Executed Transactions
The issuing banks who have completed live, agent‑executed transactions at participating merchants – authenticated using Visa Payment Passkeys in support of issuer’s compliance with Strong Customer Authentication requirements – include: Barclays, BBVA, CaixaBank, HSBC UK, ING, Klarna, and Revolut, amongst other companies.
Visa is aiming to scale and expand agentic commerce across sectors and markets in Europe, with the model also being extended to support commercial and B2B payment scenarios.
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