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Is X/Twitter charging too much to verify businesses?

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A worried woman stands next to an image of a hand holding a cellphone featuring a Twitter page
X, formerly known as Twitter, offers a ‘Verification for Organizations’ program priced at £1,140.00/month.

X ‘Verification for Organizations’ program, available to businesses around the world, is attracting criticism for its tag price, with many entrepreneurs questioning how small brands can even consider paying $1,000 USD, or over, for a gold tick – in the UK organizations wanting to be verified must pay £1,140.00/month (tax inclusive), with each additional affiliated account costing £60.00 per handle per month.

Although the verification badge system, launched earlier in 2023, offers perks from ads revenue sharing, to higher organic reach, the feature may only appeal for big organizations with available budget to justify the monthly investment in order to increase brand security, along with the extra benefits such as premium support.

The monthly fee to enrol the ‘Verification for Organizations’ program charged by the social media platform formerly know as Twitter seems even higher when compared to what Meta is charging for a similar service: $21.99 per month per Instagram account or Facebook Page when purchased on the website, or $27.99 for each via mobile sign-up – the monthly fee for verification of both, Facebook and IG business, is $34.99.

“If @Meta Verified for Business is so much cheaper than @X @Verified Organization, why should I choose X #VerifiedOrganization?”, questions Taiwanese journalist and the executive editor Fausto Chou.

UK-based entrepreneur and creative director Jake Williams, founder of @BlumeHive, a Digital Marketing and Podcasting agency, believes that, by charging over £1,000 for a business to get verified on X, Elon is making it inaccessible for many small businesses to subscribe for it.

“Great…but completely exclusionary for smaller businesses with that price.”, says Wiliams.

Meanwhile, Meta’s verified program for businesses on WhatsApp is still in testing. The paid tier will include the ability to create a custom WhatsApp-based web page, that is searchable. Verification will also unlock multi-device support for up to 10 devices for business accounts to make it easier for multiple people to handle customer queries and orders.

Marcio Delgado is a Journalist, Producer and Influencer Marketing Manager working with brands and publications in Europe, America and Asia.

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How to earn a YouTube Creator Award plaque?

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A gold and silver YouTube plaques on display
Genshin Impact, a game channel with 7 million subscribers, received a second YouTube plaque in 2021.

Since its launch in 2015, YouTube has amassed millions of views on content uploaded to the Google-owned platform every single minute. And the creators behind the diverse array of content are often recognized by the world’s leading video-sharing platform for milestone achievements. Enter the YouTube Creator Award plaque, an exclusive reward system featuring plaques of different categories and tiers that content creators regularly uploading to the platform can receive.

So, what are these coveted plaques, and what to do to earn a YouTube Creator Award plaque?

YouTube Creator Award plaques are divided into distinct categories, each representing a specific achievement level in number of subscribers to a channel. According to the official YouTube Creators page, those who “pour their heart and soul into their videos” are celebrated once they reach Creator Award subscriber milestones.

YouTube Creator Award categories

Silver Creator Award

The Silver Creator Award is the initial milestone, awarded to creators upon reaching 100,000 subscribers. Around 321,000 channels available on YouTube have 100,000 subscribers or more.

Gold Creator Award

The Gold Creator Award is a coveted accolade presented to creators who achieve one million subscribers. It is a remarkable milestone and a substantial impact within the YouTube community, as well as possible earnings.

Diamond Creator Award

Reserved for the crème de la crème, the Diamond Creator Award is offered to creators who achieve 10 million subscribers – not an easy task. The category was first introduced in 2015 when YouTube unveiled the YouTube Diamond award at VidCon.

But don’t start to plan where you will hang your award so soon.

Like all other previous categories, Creator Awards are given at YouTube’s sole discretion and the platform only recognizes creators that have played by the rules. Channels are subject to review before awards are issued. That means that only creators that keep their accounts in good standing without copyright strikes, community guideline violations or artificially increased subscriber counts, among other criteria, are likely to get one of these plaques.

You don’t have to be a member of the YouTube Partner Programme (YPP) to be eligible for an award. But, besides fully complying with the platform’s strict guidelines, to get the award a channel must be active (has uploads within the last six months prior to reaching a milestone), and creators can’t have an active Community Guidelines violation, and haven’t received any in the last 365 days.

How to claim a YouTube Creator plaque

If a YouTube channel reach the threshold to be eligible to silver, gold or diamond award, the channel’s owner will get a notification via the Creator Studio within one week of passing a Creator Awards milestone. The notification will include a unique redemption code that the content creator will need to enter on YouTube’s redemption portal, including informing YouTube about the channel name and delivery information.

Once all steps are completed, YouTube will then begin handcrafting the Creator Award. Depending on where in the world the channel owner lives, YouTube estimates that it can take up to four weeks to build and dispatch a Creator Award.

500 hours of video are uploaded to YouTube every minute worldwide – Source: Oberlo | Photo: Mikhail Nilov

In 2022 YouTube commemorated 10 years of its awards with a mini exhibition, highlighting the evolution of YouTube Awards. The awards themselves may have gone through some design changes, but is remains a symbol of a creator’s accomplishment, including not only a sizeable number of followers, but also a recognition for countless hours of time, effort and creativity that went goes developing content, growing a channel and actively engaging with viewers on the platform.

YouTube had more than 2.70 billion active users as of 2023, including 80 million Premium active users worldwide. However, although receiving a YouTube reward plaque is a testament to a creator’s dedication, talent, and impact within the online community, it is important that any online channel spend times focusing more on content quality than numbers or prizes made of metal.

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Social media research threatened by new data limitations

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The EU Digital Services Act, which came into effect in August 2023, will provide vetted researchers with access to large online platforms | Photo: Robin Worral

Academics around the world have warned of a threat to scientific research as major social media platforms limit access to user data.

Over the course of 2023, numerous social media platforms including X (formerly known as Twitter), TikTok, and Reddit made substantial changes to their Application Programming Interfaces, known as APIs.

Researchers have routinely tapped APIs for large-scale data on social media users into behavioural patterns at individual, group, and population levels. This work has included predicting where conflict may occur and allocating disaster aid; and understanding the impacts of online polarization or misinformation on voting patterns.

However, the changes to APIs have led to data access being drastically reduced, or becoming more costly due to increased charges, meaning that this kind of research is now much harder to conduct. It also inadvertently impacts app developers who have built their service on this source of information.

A new study outlining the implications of changes to how data is extracted and shared within and across social media platforms has been published in Nature Human Behaviour.

Dr Dirk van der Linden from Northumbria’s Department of Computer and Information Sciences was one of the contributors to the study. Dr van der Linden is part of Northumbria’s Social Computing (NorSC) group, which studies social technology and the idea that designing it requires critically understanding the people that use it, the ways in which they live and interact with one another, and the impacts that it can have on our behaviours and interactions with the world.

“It is ever more important to be able to study what is happening on social media networks, as so much of our lives are lived online”, says van der Linden. “It’s already complicated for scientists to deal with an increasingly fragmented landscape of different social media networks in use today, where much of the data is inherently ephemeral. But when the networks controlling this data further complicate matters with more restrictive terms and conditions, we risk running into situations where research skirts the borders of what is ethical, or worse (depending on your point of view), not done at all.”

The research team on the study, which was led by the University of Bath, said that the changes are adversely affecting academics who want to study the impact of social media on mental health, misinformation, political views and more.

“It’s critical that research on people and society can access these large-scale data sets as there can be policy implications and far-reaching consequences if we get it wrong,” said Dr Brit Davidson, from the University of Bath’s School of Management.

“Over time, we have many cases of where the lack of open science (sharing data, analysis, materials) impacts our ability to verify and check for science credibility. We’ve seen science discredited, which causes concern as to whether work can be reproduced or replicated.”

However, there are instances where changes to API access is necessary. For example, the Cambridge Analytica Scandal in 2018 led social media platforms to implement strict measures to prevent third-party users from gaining access to personal data without consent. They then enabled users to revoke app permissions, which gave users more control over their data to protect user privacy.

The EU Digital Services Act, which came into effect in August 2023, aims to provide vetted researchers with access to ‘very large online platforms’, with similar updates to GDPR Article 40. However, researchers are still waiting to hear more about what vetting means in practice and the conditions of using the data.

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X app may lose up to $75 million in advertising revenue in 2023

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A man holding a phone displaying the social media app X, formerly Twitter.
Twitter, rebranded as X, was acquired by Elon Musk in 2022 for $44 billion | Photo: Julian Christ

Elon Musk’s next-generation craft reached space for the first time on November 18th. But when it comes to the digital world, Musk-owned social media platform X, formerly Twitter, could lose as much as $75 million in advertising revenue by the end of 2023, the New York Times has reported on Friday.

The entrepreneur backing an antisemitic post on the platform last week has led several companies including content giants Walt Disney and Warner Bros Discovery to pause their advertisements on the site – and these were not the only ones.

According to the New York Times, Internal X documents reviewed by the publication reportedly showed more than 200 ad units of major brands such as Airbnb, IBM, Coca-Cola and Microsoft that have either halted or considered pausing ad spending on the platform recently. On Friday X said that a whopping $11 million in revenue was at risk and the exact figure fluctuated due to some advertisers returning to the platform and others increasing their spending, according to the report by the Times.

After the backlash, Elon Musk said that X Corp. will donate any revenue the social media platform generates from advertising and subscriptions linked to the war in Gaza to hospitals in Israel as well as to the Red Cross in Gaza.

This is not the first time revenue at X had revenue worries in the past few months, with Reuters previously reporting that X’s ad revenue has declined at least 55% year-over-year each month since Musk’s takeover.

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