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How a free VPN can help small businesses reduce IT costs

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A male staff working from home
VPNs can enable employees who work from home to safely access sensitive data only available on a company's network | Photo: Malte Helmhold

Many factors contribute to the scalability of a business, such as quality products, good relationships with customers, employee satisfaction, and good management of resources. However, one thing that can wreak the reputation of a business and make customers churn out products and services is the lack of trust; if customers have any reason to believe that their information with the organization is not safe and secure, they can withdraw from such a company.

With digitalization, the threat of cyber-attacks is a constant concern for businesses of all sizes; the digital era has made global business more competitive, and organizations don’t want to remain stagnant or irrelevant in the market. Organizations like Cisco CCNP Security put out some exciting changes and updates to help IT professionals and business setups mitigate cyber threats periodically.

Cybersecurity breaches can lead to the loss of sensitive data, financial damage, and even the collapse of a business. Therefore, companies need to take steps to protect themselves from cyber threats. One way to do this is by deploying a Virtual Private Network (VPN).

VPNs have become increasingly popular over the years as an effective way to protect online privacy and security. A VPN encrypts your data and routes it through a secure server, making it difficult for hackers and prying eyes to intercept or access sensitive information.

While we have many paid VPN services available, there are also reputable free VPNs that can offer a viable solution for small businesses that want to mitigate cyber threats. The ways a free VPN can lead to the scalability of a business include:

Protecting sensitive data

Data has become crucial to the business world; organizations keep their customers’ and clients’ sensitive data for transactions and communication; you need a VPN to protect sensitive data. If you have employees, especially those who work remotely and use public WiFi or work from public places, such as a coffee shop or airport, they can be vulnerable to cyber threats. Hackers have become more proficient in intercepting traffic and stealing data, like login credentials, credit card information, and other sensitive data.

A free VPN encrypts all traffic, making it difficult for hackers to steal sensitive information. Encryption can help protect the business and its customers from cyber threats, which helps build trust, reputation, and credibility.

Enhancing employees’ productivity

VPNs enhance employees’ productivity. Employees who work remotely need access to sensitive data or systems only available on the company’s network to carry out their tasks effectively. VPNs enable employees to safely and securely access these resources anywhere in the world without compromising network security.

Access to data and systems helps improve efficiency and increase the productivity of employees who work remotely, which can ultimately lead to the scalability of the business. When employees can work from anywhere, they bypass geographical limitations due to a region or country.

Improving customer trust and brand loyalty

The survival and relevance of your business in the global market depend on the trust you create with your customers; if customers find your conduct trustworthy, you can build brand ambassadors who will reference your organization to others. Referrals can play vital roles in enhancing the scalability of a small business and increasing revenue for the expansion of business processes; when customers feel you can secure and protect their data, they are more likely to do business with your organization.

If your business can’t afford the costs of a premium VPN, leveraging a free VPN can demonstrate to customers that your organization takes any malicious activity from a hacker seriously.

Cutting costs

A small business may find premium VPN services expensive; if you find yourself in that position, you can leverage any free VPN that can offer a viable solution for your small business to mitigate cyber threats.

If you reduce your IT costs by using a free VPN, it will help your business to improve profitability and scalability. Reduction of IT costs is essential for a small business operating on a tight budget.

Small businesses need funds for relevance and survival in the highly competitive global market.

VPNs are essential tools to mitigate cyber threats and a free VPN can be an effective way for a small business to protect sensitive data, enhancing employee productivity, improving customer loyalty, and cutting costs.

However, before subscribing to the services of any free VPN provider, companies need to check if the available features matches the level of security necessary for a business.

There can be instances where some free services may lack some security features you will get from paid VPNs. Therefore, it is crucial to do extensive market research and choose a reliable free VPN to secure your business adequately and effectively.

Olivia Miller is a journalist and blogger regularly collaborating with media outlets and writing about entrepreneurship, brand authority and corporate social responsibility (CSR).

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WhatsApp upgrades group chats with new tools

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WhatsApp upgrades group chats with new tools
Earlier this year, WhatsApp upgraded group chats with the launch of group message history, member tags and event reminders. | Photo: Julian Christian

Meta-owned messaging platform WhatsApp has announced a series of new updates designed to improve how users communicate in group chats, introducing enhanced polls, a new @all mention feature and the ability to create new chats from existing groups.

The latest additions build on several group chat improvements introduced earlier this year, as WhatsApp continues to refine one of its most widely used features. The updates aim to help users make decisions more quickly, improve communication in busy conversations and make it easier to organise discussions without creating unnecessary clutter.

New tools to simplify group decisions

WhatsApp has expanded its polling feature with three new options designed to make group decision-making more efficient.

Users can now set a closing time for polls, ensuring that voting automatically ends at a specified deadline. Poll creators also have the option to hide participants’ names, allowing members to vote privately. In addition, poll questions can now be edited within 15 minutes of being posted, making it possible to correct mistakes or clarify wording without creating a new poll.

The changes are intended to make organising meetings, events and group activities quicker and more straightforward.

New ways to keep everyone informed

Among the most significant additions is the introduction of @all, a feature that allows users to notify every member of a group with a single mention, rather than tagging individuals separately. The feature is designed for announcements such as schedule changes, event reminders or urgent updates. In groups with more than 32 members, only administrators will be able to use @all.

WhatsApp says users will continue to have control over their notifications and can choose to mute @all alerts through the app’s notification settings if they prefer. The platform has also introduced a feature that allows users to create a new group chat directly from an existing one. Instead of adding participants individually, members of an existing group can be selected with a single tap to start a separate conversation.

The latest updates follow the introduction earlier this year of group message history, member tags and event reminders, as WhatsApp continues to expand the tools available for managing group conversations.

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TikTok Cracks Down on AI Spam as It Expands User Education

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TikTok Cracks Down on AI Spam as It Expands User Education
Recent tests improved detection systems to target accounts dedicated to posting AI-generated spam. | Photo: Ron Lach

TikTok has announced a new set of initiatives focused on cracking down AI spam and how social media users can spot it. With more than 1 billion people using the app each month in 2025, the ByteDance‑owned company has become one of the world’s biggest public stages — a place where entertainment, commentary, activism and misinformation all travel at the same speed. And as AI‑generated content floods social feeds everywhere, TikTok is trying to stop its own platform from becoming a playground for synthetic junk.

The company’s latest update focuses on two fronts: helping users understand AI better, and stopping AI‑generated spam from overwhelming the real creators who keep the app alive.

AI literacy with focus on manipulated content

TikTok is expanding its AI literacy push with new resources created alongside NAMLE and AI and deepfakes expert Henry Ajder. The aim is to give users something more useful than vague safety tips — practical explanations of how AI tools work, how to spot manipulated content, and how to use AI without accidentally contributing to the mess.

It’s also doubling down on expert‑led content. Through the NoFiltr programme, launched in November 2025, helped trusted organisations to generate more than 200 million views with content that enables people better understand and use AI. TikTok says it has already invested more than $4 million behind the initiative and plans to keep scaling it.

“TikTok’s early and scaled implementation of Content Credentials demonstrates how provenance can deliver meaningful value in real-world environments around the world,” said Clement Wolf, Chair of the C2PA. “Bringing that experience to the Steering Committee will help accelerate our collective work to make transparency a consistent and trusted part of the digital ecosystem”.

AI spam is getting smarter

AI creativity is exploding on TikTok, but so is AI‑generated spam. The platform removed over 86 million fake accounts in the first three months of this year — a number that shows just how aggressively spam networks try to hijack trending topics.

Now TikTok is testing new detection systems aimed specifically at accounts that mass‑produce AI‑generated content on sensitive subjects like politics, current events, financial advice and medical claims.

Transparency is becoming a requirement

Two years ago, TikTok became the first major video platform to adopt C2PA Content Credentials, a technology that helps people see when a video has been generated or heavily edited using AI. It’s now joining the C2PA Steering Committee, giving it a seat at the table as transparency standards evolve across the industry.

So far, TikTok has labelled over 3 billion videos as AI‑generated using a mix of Content Credentials, creator‑applied labels and invisible watermarking.

Alongside safety measures, TikTok is still building creative AI tools like Smart Split and AI Outline, and testing features such as Manage Topics, which let users control how much AI‑generated content appears in their feed.

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Visa Uses AI Agents to Automate Purchases

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Visa Uses AI Agents to Automate Purchases
AI agents are now completing purchases with participating merchants. | Photo: Yoco Photography

At the Visa Payments Forum (VPF), which took place in Paris earlier this month, bringing together payment industry leaders to explore the future of payments, Visa has announced the execution of live agentic commerce transactions across Europe, with AI agents carrying out purchases at participating merchant websites on behalf of cardholders. The transactions are now taking place in live environments, marking an advance beyond testing at controlled storefronts, with AI agents now transacting based on cardholder instructions directly with independent merchants.

The global payment company says that these transactions were carried with AI agents being used to browse products, select items and initiating purchases, acting within consumer-defined parameters. Visa connects banks, merchants and AI systems via its network to enable secure, authenticated agentic transactions in line with European regulatory requirements.

Selected Merchants Join Visa’s AI Trial

Visa has and continues to support the execution of live agentic commerce transactions in Europe, working with over 30 European issuers to enable AI agents to make purchases on behalf of cardholders, with participating merchants including lastminute.com, Frasers, Cleverbridge and BrickDepot.

All the AI-enabled transactions span multiple sectors including travel, retail and e-commerce, demonstrating how agentic commerce can begin to operate across different real‑world consumer use cases.

“We’re now seeing AI agents buy on behalf of people directly with independent merchants,” said Mathieu Altwegg, Head of Product and Solutions for Visa in Europe. “The next step is to scale this by bringing the whole ecosystem together – from standards and infrastructure to partners and enablers – with trust built in from the start. It’s the same approach we took to scale contactless, and it’s how this next wave of commerce will take shape.”

Merchants participate for the first time

Merchants’ participation was enabled through Visa’s Trusted Agent Protocol (TAP) and Agent Directory – designed to help merchants to securely recognise and work with verified AI agents across different platforms and environments. These capabilities provide a consistent, secure signal of agent identity, allowing merchants to distinguish trusted AI interactions from non‑verified traffic, while maintaining control over how agents access their sites, surface products, and complete transactions.

Rather than requiring new infrastructure, these signals can be integrated into existing risk, policy and user experience frameworks. TAP is designed to work alongside both existing and emerging commerce protocols, allowing merchants to adopt it in a way that fits their preferred platforms and underlying infrastructure without disruption.

Banks Completing Live AI‑Executed Transactions

The issuing banks who have completed live, agent‑executed transactions at participating merchants – authenticated using Visa Payment Passkeys in support of issuer’s compliance with Strong Customer Authentication requirements – include: Barclays, BBVA, CaixaBank, HSBC UK, ING, Klarna, and Revolut, amongst other companies.

Visa is aiming to scale and expand agentic commerce across sectors and markets in Europe, with the model also being extended to support commercial and B2B payment scenarios.

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