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How start-ups and small Businesses can grow their client numbers



Woman using a sewing machine in her small business
There were 5.5 million small businesses at the start of 2021 in the UK - Source: UK Gov | Photo: Gustavo Fring

If your start-up or business is in the UK, you may be confused about how to increase your client base to earn more profit. First you need to understand that it is possible to increase your client numbers. Whatever struggles your start-up or business have, its client base can still grow.

Here are several ways your start-up or business can increase the number of clients it has.

Take Advantage of Digital Marketing

In today’s world, businesses need digital marketing to increase their client base. Most small businesses have a small budget for marketing. The great thing about digital marketing is that whatever your budget is, you can engage with it and yield results! Therefore, you need to utilize your digital marketing budget well.

Take advantage of the internet to reach a wide online base. Get electronic devices for your business or start-up, you can start with a computer and tablet or phone. Engage with several digital marketing services including social media ads, online videos, search engine optimization, content marketing, display ads, and e-commerce marketing, to mention a few.

If you need something simple to start with, open a page for your business on various social media platforms like Facebook, Instagram, Snapchat etc. If you’re unsure, you can also hire a social media manager to help.


Offer Discounts and Promotions to New Customers

This is one way to increase the client base of your small business. People are always looking for good value. Draw clients in by offering discounts and free gifts for every purchase from new clients. Use social media platforms to advertise these offers. To have a wider reach during sales, run social media ads.

You can also take advantage of seasons and celebrations like Independence or Thanksgiving by running discount sales during this period. New customers will flock in and if they enjoy the quality of your services or products, most will stay.


Create Or Update Your Business Website

Every business or start-up needs a website. This is because the most common way consumers find businesses is through online searching. Ensure your business has a website and, if it already does, update the website.

Use up-to-date search engine optimization and search engine marketing. Use quality graphics for the website, make it beautiful, and ensure it is mobile friendly. Use content marketing with keywords, backlinks, and SEO to draw clients in and establish your business as one that knows its trade inside and out.

Doing all these things to your website will help it rank highly, draw traffic to it, and increase your client base.


Network And Participate in Community Events

You need your business to be well known and have clients in your community or locality. One way to do this is network and participate in community events.

For instance, there are several community events for businesses in Oxford. Participating in these events will help the local people know about your business, connect you with potential clients, and increase your visibility. Search for information on charity events or programs happening in your locality or community and find a way to be a part of it.

This is important because multiple surveys have shown that many consumers prefer buying from local brands, businesses, and startups. Besides, it is a great way to contribute to the growth of your business’ local community.


Establish Yourself as An Expert in Your Field

This is a way to increase your number of clients and increase your business or start-up visibility. Promote your business by volunteering to speak at industry functions or charity events, or conducting a webinar or workshop.

The more you promote your expertise, the more you can grow your business, establish yourself as an authority in your field, and increase your number of clients.


Focus On Retaining Old Customers

This is one way to increase your number of clients. It costs five times less to keep a client than to obtain a new client. That’s why efficient customer service and quality products are very important.

For the retention of customers, you can launch an email campaign, engage customers on social media, and use a customer relations management system. Simple gestures like saying thank you, sending customized notes with products, and avoiding disappointing customers by ensuring you deliver at the agreed date can help retain customers.

It is also important to note that old customers bring in a lot of new clients. When old customers love your products or services and the way you engage with clients, they go all out to refer friends and family to your business. This, in turn, will increase the number of clients you have.

No matter where in the world your business is located, carefully applying the approaches listed above will help your business increase its client base. Ensure you apply the ones that work for your field and for your business. You can also be creative and implement ideas you know will suit your business needs. Here’s to wishing your startup or business all the success it deserves!

I am a blogger and a content creator regularly collaborating with news and industry media outlets to help businesses and entrepreneurs to enhance their PR, branding and online authority.


The Häagen-Dazs Rose Project announces 50 nominees



Kim Rihal, founder of social enterprise Equal Education, is one of the 50 women shortlisted for The Häagen-Dazs Rose Project
Kim Rihal, founder of social enterprise Equal Education, is one of the 50 women shortlisted for The Häagen-Dazs Rose Project

Earlier this year, on International Women’s Day 2023, Häagen-Dazs launched ‘The Rose Project’, a global initiative with a $100,000 (USD) bursary grant inviting nominations to recognise unsung trailblazing women in honour of the brand’s female co-founder Rose Mattus. Yesterday, 23 November, on what would have been Rose Mattus’ birthday, Häagen-Dazs announced the top 50 #WomenWhoDontHoldBack nominees being shortlisted for their achievements and its five globally accomplished Häagen-Dazs Rose Project judges.

Over 2,500 applications were received for The Häagen-Dazs Rose Project putting forward pioneering efforts and societal contributions made by women across the globe. From these, 50 talented and inspirational women have been shortlisted and will be put forward to win one of five monetary grants of $20,000 (USD), which will be announced on International Women’s Day 2024, to continue their exceptional work, unleash their potential or give to a cause they are passionate about. The top 50 shortlist includes women from 17 countries hailing from across Europe, Asia, Africa & Middle East, Australia and the Americas.

The all-female judging panel from across the world has been handpicked for the final selection stage of The Häagen-Dazs Rose Project includes. UK-based author, broadcaster and philanthropist Katie Piper, fashion entrepreneur and advocate for women’s fertility issues, Velda Tan from Singapore and Spanish entrepreneur and creative director Inés Arroyo, are amongst the judges.

“International Women’s Day 2023 marked the launch of The Häagen-Dazs Rose Project to honour the legacy of our co-founder, Rose Mattus, and create a fund platform to provide opportunities to women across all fields around the world who are truly deserving of support and recognition. We were thrilled to receive thousands of nominations across countries and our #WomenWhoDontHoldBack Top 50 shortlist is a compelling and diverse mosaic of trailblazing female narratives that moved us and serve as an inspiration to women everywhere”, says Aurélie Lory, Häagen-Dazs spokesperson.

To find out more about the story of each entrepreneur shortlisted for The Häagen-Dazs Rose Project, visit:

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47% of women feel their workplace is not combatting inequality



Katherine Maher, CEO, Web Summit, on Centre Stage during day one of Web Summit 2023 at the Altice Arena in Lisbon, Portugal
Katherine Maher, CEO, Web Summit, on Centre Stage during day one of Web Summit 2023 | Photo: Eóin Noonan/Web Summit

The proportion of women who feel that their workplace is not taking appropriate measures to combat gender inequality has nearly doubled in a year, a new survey has revealed.

Web Summit, the world’s largest technology event taking place in Lisbon this week, has released its third annual State of Gender Equity in Tech report, which is based on a survey distributed among its women in tech community.

76.1 percent of respondents feel empowered to pursue and/or hold a leadership position; fewer respondents (41.8 %) feel the need to choose between family and career when compared to 2022 (50.4 %); and there is at least one woman in a senior management position in 80.4 percent of respondents’ companies, a similar proportion to last year (81.3%).

The survey found that 70.5 percent of respondents feel pressure to prove their worth compared to male counterparts, while 77.2 percent feel they need to work harder to prove themselves because of their gender.

Over three quarters of respondents (76.1 %) feel empowered to pursue and/or hold a leadership position. And almost half of respondents think that their workplace is not taking appropriate measures to combat gender inequality, increasing from 26 percent in 2022 to 47
percent in 2023.

“While it is encouraging to see progress in some areas, such as those feeling the need to choose between their family and career, there are also some deeply concerning trends within this report. Seeing an increase in those who report having experienced sexism in the workplace in the last year is disheartening in 2023. We hope that this kind of research can breed some positives, and that it will push workplaces – and women within these workplaces – to broach these topics and make progress in these areas,” said Carolyn Quinlan, VP of community at Web Summit.

Last year, 42 percent of attendees at Web Summit were women and 33 percent of speakers were women. In 2023 these numbers have slightly improved with 43 percent of attendees and 38 percent of speakers on stage being women this year.

The women in tech programme at this year’s Web Summit is at capacity, and the women in tech programme at Web Summit Rio 2023 reached capacity in record time.

The WebSummit 2023 is running from November 13th to 16th in Lisbon, Portugal.

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Krispy Kreme to give away free donuts on World Kindness Day



A box of Krispy Kreme donuts opened and with donuts inside
The company, founded in 1937, is giving away 60,000 free doughnuts around the world today | Photo: Clément Proust

American multinational doughnut company and coffeehouse chain, Krispy Kreme, is celebrating “World Kindness Day” today by distributing free donuts in the US and the UK.

The chain is giving away a box of a dozen glazed donuts for free with no purchase necessary. But only the first 500 guests that visit each participating Krispy Kreme US stores on “World Kindness Day”, Monday November 13th, will be able to get a free box of donuts.

Krispy Kreme often gives away free or discounted donuts to generate buzz on special occasions. The company, founded in 1937, traditionally gives out free donuts to customers on National Donut Day, celebrated on the first Friday of June of each year. And in July, a dozen of glazed donuts were sold for 86 cents to celebrate its 86th birthday.

Thousands of free donuts are also expected to be given away today across Krispy Kreme stores in the United Kingdom, with customers being encouraged to ask for the World Kindness Day offer. No purchase necessary.

The company, which operates in over 30 countries around the world, said it wants the brand associated with World Kindness Day to make “meaningful connections” with customers.

“World Kindness Day is an opportunity to make a positive difference by being generous,” Dave Skena, Krispy Kreme’s global chief brand officer, said in a release. “Simple gestures of caring and thanks, including sharing a sweet treat, is a great way to do that.”

Krispy Kreme said that it’s considering expanding a limited partnership it has with McDonald’s to sell more of its donuts at the latter’s location.

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