CaixaBank has been recognised as Best Bank in Spain for the eighth consecutive year and Best Bank in Western Europe for the fourth time at the annual “Best Bank Awards” by the US magazine, Global Finance.
The editors of the publication, founded in 1987 and based in New York, analysed banks in more than 150 countries judging financial soundness, leadership, product and service innovation, and sustainability, among other aspects.
“All international recognition is a great honour for the bank, but it is even more special in a year in which, despite the complicated operational environment, we have not only strengthened our leadership in Spain with significant market share, but also reinforced our commitment to society by carrying out our commercial activity based on the proximity and a vocation to serve our more than 20 million customers, by supporting families and companies at all times and by contributing to the social and economic recovery and development of our country.” – says José Ignacio Goirigolzarri, Chairman at CaixaBank.
Last year CaixaBank completed the merger with Bankia, consolidating its position as the largest bank in Spain in terms of customers and assets and with a dominant position in the European market and closing 2021 with assets valued at over €600 billion – one of the largest liquidity positions in the Spanish financial system, exceeding €168 billion. “From a financial point of view, the merger has enabled us to reach the three objectives that we set ourselves a year ago: to achieve critical size, to remain financially strong and to create a model of sustainable profitability” – said Goirigolzarri, recently, while attending a General Shareholders’ Meeting
In 2021 CaixaBank was recognised as “Best Bank in Spain” by key industry magazines, Global Finance, Euromoney and The Banker, all in the same year. also last year, the bank advanced in the area of sustainability by creating a new Sustainability Directorate and by expanding on the international initiatives that promote sustainable financing, such as joining the Net-Zero Banking Alliance.
The bank’s commitment to society by supporting vulnerable communities has been part of CaixaBank’s strategy over the past years.
In 2021 to support its customers affected by the volcanic eruption in La Palma by implementing new measures to help families, businesses and companies, including no fees on ATM cash withdrawals for non-customers and the freezing of debt repayments over the next 12 months, as well as granting 850 debt moratoria.
And recently, in the wake of the humanitarian crisis caused by the Russian invasion of Ukraine, the bank introduced free transfers to Ukraine and neighbouring countries as well as interpretation services and internal training materials to facilitate recent arrivals from Ukraine to sign up for basic financial services in Spain.
The financial institution has also helped to facilitate the evacuation from the Ukrainian border with Poland of 400 people who wish to request asylum in Spain through its Volunteers Association and it has launched a crowdfunding initiative among its employees to collect funds with the bank’s commitment to match the contributions collected by the staff at the end of the campaign.